Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Gemma L
Probably the nicest car salesmen we've dealt with, no pressure sales tactics used, overall a very good, local, well established business, takes pride in what they do. Took care of the paperwork/tax, could not fault our experience , purchased and part x a mini cooper. Would definitely travel again from Cambridgeshire if I was looking for another vehicle
Jodie S
Brought a car from here a few years back and have been very happy with my purchase, therefore I have recommended this garage to my friend, family and clients. Looking to replace my car soon for a smaller one and will be back as I can totally trust this company and they service they provide.
Matt L
Very Happy with my purchase, Darren was very helpful and informative. A no nonsense attitude, clear communication, a genuine pleasure to deal with. Thank you
Gavin B
Two weeks after getting our car from Baldock Car Sales and we are extremely happy with it. The process was quick, easy and friendly from start to finish and nothing was too much trouble.
Michael S
Bought a very perfect and desirable Alfa Romeo 159 from Darren last week. I endorse all that other buyers have already said. This was probably the most pleasant car transaction ever and I felt very much the customer and under no pressure. Darren was a pleasure to deal with and came up with a really good deal involving my very desirable part exchange which is now part of their stock. Will buy again from Baldock Car Sales if the opportunity is right. A great example of how a used car dealership should be. Well done
George R
Brilliant. Really outstanding service and efficiency. Communication friendly and prompt. Would recommend to anyone wishing to change their car. Thank you Baldock Car Sales
Rebecca S
Best car buying experience I've ever had. Darren was friendly, professional and extremely helpful. Two minor issues with the car were fixed before collection, nothing was too much trouble. Would highly recommend Baldock Car Sales, you feel you are a valued customer not just another person through the door as in some large dealerships
Anthony R
Thank you so much for the car, its absolutely amazing... we couldn't of hoped for better! You really helped us out in a time of need
Julie B
We have just bought our third car from Baldock Care Sales, as ever the service was fantastic. All of the cars we have bought have been great and they go out of their way to be helpful especially when you are busy working they have even bought the car to the house for us to look at before buying - they just make car buying hassle free and you know you can trust them and will get a good purchase. We wouldnt have any hesitation in throughly recommending Baldock Car Sales, they're great!!
Claire A
Just the most wonderful buying experience. Very trust worthy, honest and incredibly helpful! Thank-you Darren and team, If only customer service was like this everywhere!!I'll be back!
James L
Very professional service, honest advice and a real quality motor at a great price.
Lisa P
I recently purchased a car for my son through Baldock Car Sales. The customer service was excellent. Darren made the experience totally hassle free. No hard sell just helpful and friendly. Would totally recommend :-)
Glenn F
Bought an ford focus from Baldock cars and I must say the car was great,it had one very small problem which Darren corrected straight away. I can't speak highly enough of Baldock cars and Darren,who made the experience of buying a good quality car so easy...thank you Darren
Elizabeth W
Very friendly car sales man/owner, he was not pushy in the slightest like typical car sales people. I am very pleased with the car that I brought from Baldock car sales. I would definitely recommend this car garage, I will be returning in the future. Thanks again Baldock car sales :)
David G
Excellent service Darren was really helpful genuine would highly recommend
Jeffrey D
Friendly and helpful and I am very pleased with the car.
Kym H
I cannot fault Baldock Cars. Darren was super! I found a car that I loved and was told I could put a holding deposit down. A few days later I went to see her and fell in love even more. There was no pushy 'salesman talk' from Darren and he couldn't be more helpful. I can 100% recommend Baldock Cars and of course Darren :)
Matthew D
Found this trader and vehicle initially on auto trader, further recommended by a friend in the trade. Was impressed with the initial contact, no pushy sales, allowed me time and space to look over the car. After test drive & agreeing a fair price collected a couple of days later & immediately put it to the test with a 400 mile round trip to Wales that weekend. Very pleased with the car, only issue i discovered (faulty lumber support) was immediately fixed by Baldock cars when i contacted Darren on my return, so very good after sales service as well. As someone who has been stung by 'dodgy dealers' in the past, i am wary about buying from 2nd hand dealers and avoided for the last 15 years or so. However, (touch wood) thus far Darren and Baldock Car Sales have gone a way to restoring a bit of faith that some of them are pretty honest and fair. This is a really good car, we're really pleased with it and would definitely consider using Baldock car sales again in the future.
Barry J
We purchased a car today from Baldock Car Sales. As with any used car purchase you never know quite what you are getting. The father and son team that own this place couldn't have been more helpful. Was happy to explain everything and seemed like they were genuinely interested in what I was after. I went round many garages and by far this was the best interaction I received. I get the impression they are genuine honest people who want to build the business and not stitch you up. Time will tell with the car but 1st impressions are great. I got six month warranty on the car, it was all sparkling clean when we arrived to pick up and the little touches they done do made a difference.
Leanne S
Excellent service real personal sale, very genuine man and very helpful