Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Geoff S
Nice friendly dealership, car was as described with no pushy salesman. Would definitely recommend this company to friends and family.
Ian F
We visited a few other places in search of a used car, and this was our best experience. We already had a car in mind when we came, and Darren promptly answered all our questions and was able to take us for a test drive on the spot. He did not make us feel pressured at all. Once we had made our decision, the purchase was absolutely hassle-free, which confirmed our initial pleasant impression. I am not yet able to comment on the quality of the car or the warranty since we have just had it for a few days, but so far our experience has been great. Recommended for anyone just looking for a used car, sold by a friendly salesman, without any of the (sometimes unwanted) extras that come with a larger dealership!
John V
I have now bought 3 cars for my family from Baldock Car Sales and have been very happy with them. Darren is a genuine/honest/fair individual which is a rarity in the car sales trade. I thoroughly recommend Darren and Baldock Car Sales
Nigel Clark “PRACTICAL CLASSICS” Magazine APRIL 2018
Darren was refreshingly honest and the BMW turned out to be exactly as described.
James M
Bought a Mini Cooper from Baldock Car Sales just under three months ago. The service was excellent, no hard sell and friendly throughout. The car was well priced, was serviced and fully valeted on delivery. I had an issue with the car within the warranty period and it was rectified promptly and without any hassle. I highly recommend Baldock Car Sales and will definitely be returning when I'm due to replace my current car. Main dealers - this is how you should do business!
Hollie P
I bought a Fiesta from Baldock Car Sales and I have to say it was one of the most hassle free experiences of my life! The car is great and one minor problem was sorted immediately. Darren is lovely! He kept me informed about when the car would be ready and even stayed late at the dealership so I could come and pick it up after work. Would definately recommend
Jason P
They were very helpful and polite throughout the process of purchasing and test driving the car. Would highly recommend purchasing through them, as the car was well looked after and fully valeted upon pick up. They weren't pushy what so ever which helped me make my mind up in my own time, as to me there is nothing worse than a pushy sales person. Very happy with my new BMW 1 Series and the service I have received
Matt D
Fantastic service from Baldock car sales, and a fair honest price provided on part exchange too. Would highly recommend them.
Stephen W
Let us take our time around the car and inspect it fully on our own. Our requests were catered for, all questions answered honestly and the car made available on time and to a sensible agreed price. Would easily recommend to others based on our purchasing experience, probably the most enjoyable experience I've ever had buying a car!
Nick P
Very pleased with the service I received. No pressure at all. Darren was very helpful and answered all my questions. The car looks and sounds great. I've only just got it home so can't really comment on it yet. I would certainly recommend Baldock Car Sales to others based upon my experiences so far.
Gemma L
Probably the nicest car salesmen we've dealt with, no pressure sales tactics used, overall a very good, local, well established business, takes pride in what they do. Took care of the paperwork/tax, could not fault our experience , purchased and part x a mini cooper. Would definitely travel again from Cambridgeshire if I was looking for another vehicle
Jodie S
Brought a car from here a few years back and have been very happy with my purchase, therefore I have recommended this garage to my friend, family and clients. Looking to replace my car soon for a smaller one and will be back as I can totally trust this company and they service they provide.
Matt L
Very Happy with my purchase, Darren was very helpful and informative. A no nonsense attitude, clear communication, a genuine pleasure to deal with. Thank you
Gavin B
Two weeks after getting our car from Baldock Car Sales and we are extremely happy with it. The process was quick, easy and friendly from start to finish and nothing was too much trouble.
Michael S
Bought a very perfect and desirable Alfa Romeo 159 from Darren last week. I endorse all that other buyers have already said. This was probably the most pleasant car transaction ever and I felt very much the customer and under no pressure. Darren was a pleasure to deal with and came up with a really good deal involving my very desirable part exchange which is now part of their stock. Will buy again from Baldock Car Sales if the opportunity is right. A great example of how a used car dealership should be. Well done
George R
Brilliant. Really outstanding service and efficiency. Communication friendly and prompt. Would recommend to anyone wishing to change their car. Thank you Baldock Car Sales
Rebecca S
Best car buying experience I've ever had. Darren was friendly, professional and extremely helpful. Two minor issues with the car were fixed before collection, nothing was too much trouble. Would highly recommend Baldock Car Sales, you feel you are a valued customer not just another person through the door as in some large dealerships
Anthony R
Thank you so much for the car, its absolutely amazing... we couldn't of hoped for better! You really helped us out in a time of need
Julie B
We have just bought our third car from Baldock Car Sales, as ever the service was fantastic. All of the cars we have bought have been great and they go out of their way to be helpful especially when you are busy working they have even bought the car to the house for us to look at before buying - they just make car buying hassle free and you know you can trust them and will get a good purchase. We wouldnt have any hesitation in throughly recommending Baldock Car Sales, they're great!!
Claire A
Just the most wonderful buying experience. Very trust worthy, honest and incredibly helpful! Thank-you Darren and team, If only customer service was like this everywhere!!I'll be back!
Lisa P
I recently purchased a car for my son through Baldock Car Sales. The customer service was excellent. Darren made the experience totally hassle free. No hard sell just helpful and friendly. Would totally recommend :-)
Glenn F
Bought an ford focus from Baldock cars and I must say the car was great,it had one very small problem which Darren corrected straight away. I can't speak highly enough of Baldock cars and Darren,who made the experience of buying a good quality car so easy...thank you Darren
Elizabeth W
Very friendly car sales man/owner, he was not pushy in the slightest like typical car sales people. I am very pleased with the car that I brought from Baldock car sales. I would definitely recommend this car garage, I will be returning in the future. Thanks again Baldock car sales :)
David G
Excellent service Darren was really helpful genuine would highly recommend
Jeffrey D
Friendly and helpful and I am very pleased with the car.
Kym H
I cannot fault Baldock Cars. Darren was super! I found a car that I loved and was told I could put a holding deposit down. A few days later I went to see her and fell in love even more. There was no pushy 'salesman talk' from Darren and he couldn't be more helpful. I can 100% recommend Baldock Cars and of course Darren :)
Matthew D
Found this trader and vehicle initially on auto trader, further recommended by a friend in the trade. Was impressed with the initial contact, no pushy sales, allowed me time and space to look over the car. After test drive & agreeing a fair price collected a couple of days later & immediately put it to the test with a 400 mile round trip to Wales that weekend. Very pleased with the car, only issue i discovered (faulty lumber support) was immediately fixed by Baldock cars when i contacted Darren on my return, so very good after sales service as well. As someone who has been stung by 'dodgy dealers' in the past, i am wary about buying from 2nd hand dealers and avoided for the last 15 years or so. However, (touch wood) thus far Darren and Baldock Car Sales have gone a way to restoring a bit of faith that some of them are pretty honest and fair. This is a really good car, we're really pleased with it and would definitely consider using Baldock car sales again in the future.